We say it a lot around here: Consistency builds trust, trust builds brands. Consistency is it when it comes to branding. From the first point of contact to the post-sale follow-up, customers look for a consistent experience from the brands…
Using his decades of executive leadership experience in organizations such as Xerox, IBM and the Entrepreneurial Organization System (EOS), Ted Bradshaw developed a comprehensive, self-guided system for personal development centred on his book: “Stop Chasing Squirrels: 6 Essentials to Find…
When we think of a brand, we often think of logos, colour schemes and taglines. But it is so much more than this. A brand is the experience your company provides to customers throughout their buying relationship with you. Every…
Your brand is the experience your company provides to customers throughout their buying relationship with you. When you think about it in those terms, it’s hard to over‑emphasize the importance of your brand. The impact your business has on your…
As the snow starts to melt (for some of us) and visions of April showers and May flowers crop up in our minds, our weekends can be filled with spring cleaning—an effort to get rid of what’s accumulated over the…